Here are a few quotes from our valued customers……Tank you!

 

‘ I just wanted to let you know the waste water tank arrived yesterday by courier in good condition. I am very happy with the tank it fits perfectly into the space I have available and everything is exactly as specified.

Thanks also for the engraved chopping board.

Thanks again and I hope to order another custom waste water tank from you in the future for the yachts aft cabin heads!’

E. Craighill 01/06/2010 Suffolk, Monsoon Jaguar

‘The tank continues to give excellent, trouble free service.’

 R Bavister 15/03/2010 Kent, Ocean 37

‘Just a big thank you for the tanks which arrived Friday lunchtime. I successfully fitted them on Saturday and by the evening we had flowing water to all five sinks… Brilliant!

I would also like to thank you for your pleasant telephone manner on the phone and your willingness to help.

I will certainly recommend you to all my friends.

Thanks again. ‘

P Dakin 01/03/2010 Brighton

 

‘ Thanks for the gift – the cutting board is a very nice gesture. My wife wants one! I suggested she built a boat! Thanks for your help.’

K Dawson 21/01/2010 Swansea            

 

‘I would like to thank you for your assistance in resolving the tank issues that we had. I would also like to thank your engineer for his polite approach and professional workmanship. He is indeed a very good ambassador for your company.’

M Powell 04/01/2010

 

‘My tank is of very fine production and I am afraid to use it for waste water. Thank you also for a nice present. I wish you and your company all the best in business in 2010.’

 J Solmajer 30/12/2009 X Yachts

 

‘Just to let you know we were delighted with your present for our boat and for your services last year. Thank you very much, what a lovely idea. Happy New Year.

The Layfields 04/10/2010

 

‘ Received my tank as scheduled last week. It is awesome, a work of art and the talk of the talk of the dock! It is a shame to bury it under the sole of  the boat. I will send you a picture when I get it fully installed. It was a pleasure working with you. Thanks for your advice and help, and a special thanks to Sharon for orchestrating this event and her advice and help.

K Craig – 23/12/2009 Young Sun 35

 

‘ What an unexpected gift! We now have our own personalised chopping board! Very kind of you , thanks so much. Hope you all have a very good Christmas and that the firm continues to prosper.

R Woodcock 04/12/2009 Westerly Centaur

 

‘ I was not 100% sure I was going to call my boat Celtic Swan – but now I have a chopping board with her name on it, so I guess that seals it! Nice gesture, many thanks….oh and the tank looks great too!

M Quinn 30/11/2009 Hartley C Lord

 

‘Just a quick line to thank you on behalf of all our members for the talk you gave us on Saturday. You certainly put a lot of effort into the talk and the hardware you had on display certainly enabled everybody to see what is involved in fitting holding tanks to their boats. I could see from the questions you answered both during the talk and off line after that our members found it very interesting.

Westerly Owners Association

 

You are a star!! Thank you for helping me sort out my problem- I have made various phone calls and am waiting to hear if someone can drain the tank, fit the filter and get this sorted for the next service appointment!

I am grateful for you taking the time to source the part – excellent service and all above and beyond your job requirement.

Thank you so much, you are fantastic!

Best Regards

A Sodha

 

‘Just a quick mail to say that my tank has arrived today.

I would like to say thank you for your most professional service, which in my opinion is few and far between now days I will certainly be recommending your company  to my friends now and in the future.

Again, thank you.

M Neale  28/10/2009 Narrowboat

 

‘ Thanks a lot for my tank! VERY PLEASED. The old seadogs at my local yard were standing around admiring the workmanship!     Thanks also to Victoria, Sharon, Sarah and yourself plus others who were very patient with my questions. I hope the ’boss’ realises what a good team he/she has….. thanks again.’      

B Jaffa 15/09/2009 Moody 30    

 

‘ I just wanted to thank you for a perfectly organised operation. The tanks had arrived at Monaco Marine by the due date, they are, as far as I can see superbly built and they were fitted today without a problem. The sounder is correct for the gauge, already existent. It was, I suppose the Rolls-Royce solution to my problem and priced accordingly, but it is nevertheless unfortunately rare for something nautical to go so smoothly.’

R Crick 22/10/2009 Trader Signature 445

 

‘The drawing meausurements tied up well with my own meausurements  of the existing tank and gave me confidence in ordering. The tank arrived safely early yesterday morning. Thank you for the efficient and very prompt service.’

R Woodcock 15/10/2009 Westerly Centaur

 

‘Just to let you know that the package arrived on Tuesday and I was able to get it from the post office yesterday. I was well packed and arrived in good condition.

Many thanks for your assistance and fast service.’

S McConnell 15/10/2009 Finland

 

‘ Just to say thanks very much for my much loved chopping board that I ordered from you at the Boat Show in Southampton recently. I’m often accused of being an impulsive buyer and yes, I did again. However I think its great and I might even put another order in for Christmas presents for ‘friends’ boats. Thanks again for an unusual item!

Teem Surveys 05/10/2009

‘Just a short note to say many thanks for the chopping board received yesterday. What a lovely surprise, something for nothing! The tank is now fitted and providing excellent service.

T Rowe 09/09/2009 Moody 336                                                                                                                         

‘I got your voicemail about the cap for the tank. Thank you so much for sending it out. I was very impressed by the manner of the engineer and the service and this was much more convenient for me though I appreciate it was a nuisance for you. Please let him and anyone else interested in your company that the speedy resolution means I will be dealing with you again. Thanks again.

R Edwards  20/08/2009 Moulded Narrowboat

‘ I am extremely pleased with both the service and product that your company has provided me.

J Wilkinson 24/06/2009 Luxemotor Barge 

‘I intend to install my new tank this coming Thursday and would like to mention that the Tek-Tanks team have excelled in friendliness and professionalism beyond my expectations! I have  already recommended your company to colleagues because to be frank I have not experienced a service like yours for many years! Well done and thanks for everything. Kindest Regards

K Gatfield 08/06/2009 Princess 480 (2 Cabin version)

‘ From my first telephone conversation to the final delivery of this custom tank, I have nothing but praise for the employees of your company. I was given good design guide information and subsequent consultations were constructive and sensible. The workmanship of the tank itself is exemplary.

I installed the tank this morning and when eventually Gilkicker is launched I will be able to say that this GK29 will be the best one afloat. The installation of a Tek-Tank is a contributing factor.

I wish you all the best in these hard economic times and rest assured I will continue to sing your virtues to all and sunder.’

T Pugh 19/04/2009 Westerly GK29

‘The pump arrived today in time to fit it before we depart for Holland at the weekend. Many thanks for arranging this – what fantastic service! ‘

D Woolgar 17/04/2009 Moody 33

‘ Thanks for all your help and excellent service.’

M Tulloch 03/03/2009 Shetland Black Marlin

‘I received the tank that I ordered and I would like to thank you and the Tek-Tanks team for a nice piece of work and an outstanding service.’

E Staal 24/10/2008 Dehler   GMBH

‘This is just a quick note to thank you for the superb and very efficient service when you recently made the purpose-made tank for our boat’s heater in record time.

The tank arrived as promised, this Monday morning, and it has now been fitted and is in operation already. Thank  you again for such good service.’

N Fletcher 13/08/2008

‘ I’m pleased to say that the tank did its job faultlessly all during our cruise , with no hint of  leaks or the ‘smells’ that I had feared. I was grateful for the job you did for me. I’m confident that the tank will perform as before for the foreseeable future.’

J Boyle 21/12/2007 Moody 425

‘ An excellent, quality job, fitted like a glove.’

Graphics Ad Lib 15/10/2007 Pascoe 5R7 RIB

‘Thanks very much for being so helpful’

M Miles 06/09/2007

‘Tank just arrived. Absolutely spot on, splendid service. Thanks very much.

P Gough 12/06/2007

‘Many thanks for the sender unit, now installed. Your help is very much appreciated.’

B Redding 22/04/2007

‘I appreciate your attention to my requirements in this small order.’

B Black 28/02/2007

‘Many thanks for the tank which arrived last Friday, I fitted it on Saturday and am very impressed with the workmanship and quality. Best Wishes.’

J Ross 07/11/2006

‘ A call to Martin Rye of Tek-Tanks was all that was necessary to once again win maximum support, interest and enthusiasm to find a solution from Tek-Tanks. A custom pair of tanks were not only designed and built to suit a very short window of opportunity the advice on securing and fitting them was willingly given.

So confident of Tek-Tanks ability to come up with the goods, the team manager committed to removing the original tanks from the boat with just days to go before the Cowes race. The new tanks fitted perfectly and when checked after what had been a punishingly rough race were in great shape.

We were very happy indeed with the performance of the boat and the results achieved over the weekend exceeded our expectations by quite a margin. Without the new Tek-Tanks it may well have been a different story.’

Team Sunseeker 08/09/2006

‘Just a quick note to say thanks ever so much for the shower tray, which arrived safely on Saturday.

We are absolutely thrilled with it, and were particularly impressed with the care you took to package it so that it arrived in tip-top condition. That kind of thoughtfulness is a rare and beautiful thing these days!

Overall I just wanted to thank you and your team for a wonderful service, and for dealing with a quirky request in such a professional and stress free manner. We will no doubt sing your praises to anyone caught admiring our wondrous wet-room. Kind Regards’

C Sleeman 07/08/2006

‘I have to thank you very much and the directors of your company. I am really enthusiastic of your product and I think your company will have a brilliant future!

I really appreciate your sense of justice, I make you my compliments, you never forgot me, and you always took a lot of care about me, I consider your way of working very professional and I felt very confident in you. I wish you all the best.

G Ricotti 06/10/2004

It is not very often I write regarding the quality of a goods and service received. Although it is difficult to speak glowingly about something like a holding tank, I am nevertheless delighted with the construction quality and the perfect dimensions that allowed me to drop the tank over the existing bolts. You really could not have done any better.

I wish you and your company all success and more satisfied customers and I look forward to years of service from the tank. Best Regards’

G Ashcroft 19/02/2006

‘Thanks for the great service, it seems rare these days.’

09/09/2005

‘I keep meaning to phone you and thank you for my custom water tank. From the initial enquiry through to final delivery. The service was excellent, as was the quality of the tank. It makes such a change these days.

R Lewington 13/04/2005

 

‘I would like to take this opportunity to thank you for the way you dealt with this matter. Your level of customer service  certainly sets a standard that many aim for but few can achieve.

Once again many thanks and best wishes.’

B Watchorn 25/11/2004

‘ My holding tank has arrived and looks the business, many thanks.’

P Choules 18/06/2004

‘Thank you for delivering our replacement tank to us here in Preveza. We appreciate the effort you have made on our behalf.’

K A Sempers 08/04/2004

‘Just a quick note to thank you and your colleagues for providing a rapid and cost effective modification to the water tank on Sapphira.

Clearly, you could either have sold me a standard tank or manufactured a new tank to the old design. In either case I would have to modify the current tank locations or wait an extended period for the new item.

I also managed to save time and money by placing work with Tek-Tanks Limited which at any time of the year is useful.

Thanks again for your efforts.’

N Howard 18/03/2004

 ’Many many thanks for sending me the Brass Hose tails for the new tank. These have now been fitted and I am delighted with the result.

I am returning the plastic hosetails as agreed and would like to thank you and Martin for the excellent service you have provided recently.’

J Pettet 02/037/2003

‘Just a short note to say thanks to all involved at Tek-Tanks for the excellent service and first class packaging /prompt delivery of goods.’

The finish quality of the bespoke waste tank is superb and it seems a shame that it is hidden in its position on my boat and no one will see it. Many thanks again.’

A M Harvey 08/08/2002

‘Thank you for your help in making a tank for me, it really is an excellent product and it fitted perfectly.’

R Parish 19/02/1998

‘ I purchased a fresh water tank from you earlier this year and was very pleased, it fitted the space like a glove. Thank you.’

S Walker

‘Many thanks for the tank which arrived last Friday, I fitted it on Saturday and am very impressed

‘Many thanks for all your efforts on our behalf. You helped get us out of a difficult situation. Its nice to know there are still companies who give excellent service.’

Nigel

‘ I purchased a fresh water tank from you earlier this year and was very pleased with the product – it fitted like a glove.’

S Walker – Berwickshire

“Yesterday (Thursday) mid-afternoon I ‘phoned Tek-Tanks, at Alton in Hampshire and ordered a new fuel tank for my boat, specifying pipe connection sizes, etc. Spoke to a charming lady who took my order and called one of their technical people to the phone to answer a problem for me.

Today (Friday) there was a ring at the front door at 11:30. The tank with the specified fittings had arrived here in Falmouth! This is under 20 hours from ordering!

What a great firm to deal with.”

Mr B Tyler – Falmouth

“Just a quick note to thank you very much all your help in locating and shipping the item I urgently require – it really is appreciated. I look forward to receiving the calorifier tomorrow (although perhaps slightly less to fitting it!).

I must admit to being somewhat “bowled over” by the friendly, fast and efficient service you provide. Many individuals and organisations claim to deliver a first class service but the reality often falls short of the promise; In your case you claim to deliver a good service on your website and actually exceed customer expectations in terms of delivery.

Yours will be the first company I shall contact (or suggest to friends and colleagues) for any items in your product range in the future.

Again many thanks from a very happy customer in the South of France“

Berni Martin

“Thank you for sending through the Fuel Gauge – the final part of my order. I have to say that I am exceptionally pleased with the Tanks themselves, they are currently standing in my front room like some sort of Art Gallery exhibition. Almost too good to install in the boat!”

“A quick word of thanks for the superlative service we received last week – loved the attitude and diligence of your staff and willingness to ensure satisfaction. Tank is fine, though the sender isn’t working, which I’m sure is an electrical fault on my side. Otherwise all good.

The only caveat of course is that we haven’t been out in a blow to test the seals, but I’m sure they’ll behave.

If only the rest of the marine industry had your attitude to service (especially a certain engine maintenance outfit in Port Solent!!), the leisure industry would be better for it.”

Peter Cockle

“This is just a quick note to thank you and Matt for the superb and very efficient service when you recently made the purpose-made tank for our boat’s heater in record time.

The tank arrived, as promised, this Monday morning and it has now been fitted and is in operation already.

Thank you again for such good service“.

Nick Fletcher

“Just a note to express my thanks for the efficient and friendly service I received when purchasing a series C Modular tank the other week.“

J.K.

“Just a short note to say that my new tanks arrived safely and on time as you advised. I am really pleased with them and they were fitted into my boat over the weekend.

The tanks were a perfect fit and I only had to change the length of one pipe to reconnect everything. My thanks for your team’s help and advice, which was really helpful

Many thanks for the service,”

S.G.

“You’ll be delighted to hear (as if you didn’t know) that my new Holding Tank arrived this morning. As expected, the quality of the tank and its fabrication is wonderful and instantly wipes away any concerns about the cost. This is the third Tek-Tank I will have installed into my boat (the previous two were for Diesel)….”

Jeff.