Here are a few quotes from our valued customers…
‘ The 2 x FLB inspection covers were exactly what I needed and saved me a lot of work. Thanks for your speedy delivery and excellent customer service. Your catalogue will go on our boat club board!’
Neil Blake, May 2012
‘ Well done, tank arrived today, exactly what I wanted! Nice to do business with you, many thanks. I shall be contacting you again later in the year for you to quote on making a fuel tank to replace my metal tank.’
Brian Le Roux, April 2012
’ I just want to say thank you very much for your help last year when I was selecting and fitting a holding tank to my Sadler 34. I would like to extend my thanks for your going above and beyond the call of duty when modifying the tank outlet angle in such a quick and efficient manner. In all the toing and froing of drawings, technical advice and additional sundries your organization proved to be highly skilled, efficient and customer focused. Many, many thanks.
I am sure that you will be pleased to hear that everything is installed, commissioned and working. Would you also believe that the addition of the holding tank and its varnished housing have actually improved the look of the heads and increased the space that we have for storage.
I would have no hesitation in recommending you to any other parties who would considering using your products.’
Iain Lewis, 09th February 2012
‘ I am emailing you to express my gratitude to Tek-Tanks and First Marine Services for designing and fitting two new water tanks on our Rival 32 (Troskala).
It was unfortunate that on the 2nd December travelling back from Calais to Katherine’s we encountered a force 9 in the Thames Estuary, our flexible water tanks both ruptured during this time leaving us with no fresh water. As we are living on Troskala in St Katherine’s before, we set off a circumnavigation we were stuck with no fresh water through the winter, which was not an option for my girlfriend. I made a phone call to Tek-Tanks the Monday we arrived back after being recommended by other friends to use your company. Upon calling, a very professional service was offered and in the same day Peter from First Marine called and offered acceptance that he would carry out the work if we chose to go ahead. On the Thursday of the same week Peter arrived from Southampton to complete the models of the two tanks, he worked late into the night so that he could get the models back to the workshop.
I am very grateful for the turn around from model to tanks that Tek-Tanks provided. In just over a week Peter was back with new tanks in hand and a fantastic chopping board with Troskala’s name imprinted; this was a fantastic touch whih even the girlfriend liked as it was very difficult for her to get excited about water tanks for her. Peter from First Marine has completed a first class job on Troskala. Throughout the process his communication, workmanship and hard work have been 1st class and we will happily use him again for future work. As for Tek-tanks, the quality of your product, professionalism and turn around are very impressive and I will not have to think twice in recommending your product to anyone who asks my advice.
Again, thank you both for all your efforts in making our winter aboard more enjoyable and giving me confidence in your product.’
Oliver Kinchin, 12th January 2012
‘ Thank you for arrangeing to make my new diesel tank so quickly…Thank you once again for your prompt service.’
Dr Robin Drysdale, 04th July 2011
‘ Thank you for all your and your colleague’s assistance in getting this liner designed, made and despatched.’
Glenn Cooper, Ocean Science Ltd., 28th June 2011
‘ I confirm we have received the fuel tanks. They are perfect. Thank you for your effort, looking forward for future cooperation.’
Peter Neceda, 22nd July 2011
‘ Just a short note to let you know the tank arrived this morning. Thank you for the very good service.’
Martin Redden, 21st March 2011
‘ In these days when people can be “quick to criticize and slow to praise” I would take this opportunity to thank everyone at Tek-Tanks for the professional manner in which all steps of my enquiry for a bespoke waste tank were handled. As you know my time lines were rather short (my fault entirely) and for your company to respond with the drawings / subsequent manufacture coupled with actual delivery to Scotland being a number of days before the agreed delivery date, was simply fantastic.
[...] it was extremely refreshing dealing with a company that clearly understands the principle of “real customer service”.
[...] excellent service should always be recognized and applauded – and you have made me an even happier man.’
Gerry Pentleton, 28th February 2011
‘ Many thanks for the superb water tank for my Contessa 32. Beautifully made to my exact measurements and so of course fitted perfectly into the space. My thanks to all the team for the excellent work.’
David Williams, 14th February 2011
‘ Thanks for getting the tank out in time last week – it is fitted and looks great.’
Adrian Ezard, 8th February 2011
‘ I appreciate the service your company has provided and look fwd to dealing with you again.’
Philip Higgins, Sunseeker, 24th January 2011
‘ May I take this opportunity to thank you all for your assistance in providing a suitable system to heat the water in the holding tanks in the back of the company vans. It has proved most helpful and very successful in enabling us to continue working during the cold weather.’
Lee Walker, Walker’s Cleaning Service, 9th December 2010
’ I have received from you, without an invoice and presumably free of charge, a piece of plastic with my boat name ”Sonas” on it. I presumed that this was a further small diesel tank to be used as a reserve along with the larger one I received from you in March.
However, when I tried to test fill it the fuel simply bounced off. As I dislike waste and being a practical kind of person I gave a lot of attention to the problem and considered a few alternative uses.
I discarded an oven heated winter (summer as we call it up here) bed warmer as it might melt in high temperatures and also rejected trying to warm it and bend it to a suitable shape as a plastic horse saddle. Too fiddly through the built in handle would have been ideal for holding onto. Not to be defeated I have decided that it would make an ideal chopping board and that is what it will be used for.
So having found a use for it I thought it only right to send you this letter to thank you, not just for the gift, but for you good service and advice in supplying the tank earlier.’
Douglas Anderson, 28/07/2010
‘ I have it! I have the tank right here in the shop! I haven’t had a moment to unwrap it, but the packing job was magnificient and perfectly intact so I have no doubt the tank is fine.
I can just see some fittings through the wrapping and it looks so tight and correct and beautifully done.
What a job you did and thank you for you infinite patience with me.’
Joe and Wen, 16/07/2010
‘ I am writing to convey my deep-felt appreciation for all the work that the Tek Group have put into building the Zest mini-me system.
I was impressed by your company for the professionalism of The Tek Group. After researching the market and looking at other tank manufacturers it was clear that the Tek Group stood out the quality, integrity and sheer professionalism.
I found the staff at the Tek Group kept me informed and also ensured that I was informed at all stages and made sure only the best was procured. I mus add that the quality of the build was beyon what I had expected and when shown to leading experts they came away amazed at Tek-Tanks capabilities.’
Waqas Ahmad, July 2010, Eco-Comply Ltd.
‘ I just wanted to let you know the waste water tank arrived yesterday by courier in good condition. I am very happy with the tank it fits perfectly into the space I have available and everything is exactly as specified.
Thanks also for the engraved chopping board.
Thanks again and I hope to order another custom waste water tank from you in the future for the yachts aft cabin heads!’
E. Craighill, 01/06/2010 Suffolk, Monsoon Jaguar
‘The tank continues to give excellent, trouble free service.’
R Bavister, 15/03/2010 Kent, Ocean 37
‘Just a big thank you for the tanks which arrived Friday lunchtime. I successfully fitted them on Saturday and by the evening we had flowing water to all five sinks… Brilliant!
I would also like to thank you for your pleasant telephone manner on the phone and your willingness to help.
I will certainly recommend you to all my friends.
Thanks again. ‘
P Dakin, 01/03/2010 Brighton
‘ Thanks for the gift – the cutting board is a very nice gesture. My wife wants one! I suggested she built a boat! Thanks for your help.’
K Dawson, 21/01/2010 Swansea
‘I would like to thank you for your assistance in resolving the tank issues that we had. I would also like to thank your engineer for his polite approach and professional workmanship. He is indeed a very good ambassador for your company.’
M Powell, 04/01/2010
‘My tank is of very fine production and I am afraid to use it for waste water. Thank you also for a nice present. I wish you and your company all the best in business in 2010.’
J Solmajer, 30/12/2009 X Yachts
‘Just to let you know we were delighted with your present for our boat and for your services last year. Thank you very much, what a lovely idea. Happy New Year.
The Layfields, 04/10/2010
‘ Received my tank as scheduled last week. It is awesome, a work of art and the talk of the talk of the dock! It is a shame to bury it under the sole of the boat. I will send you a picture when I get it fully installed. It was a pleasure working with you. Thanks for your advice and help, and a special thanks to Sharon for orchestrating this event and her advice and help.
K Craig, 23/12/2009, Young Sun 35
‘ What an unexpected gift! We now have our own personalised chopping board! Very kind of you , thanks so much. Hope you all have a very good Christmas and that the firm continues to prosper.
R Woodcock, 04/12/2009, Westerly Centaur
‘ I was not 100% sure I was going to call my boat Celtic Swan – but now I have a chopping board with her name on it, so I guess that seals it! Nice gesture, many thanks….oh and the tank looks great too!
M Quinn, 30/11/2009, Hartley C Lord
‘Just a quick line to thank you on behalf of all our members for the talk you gave us on Saturday. You certainly put a lot of effort into the talk and the hardware you had on display certainly enabled everybody to see what is involved in fitting holding tanks to their boats. I could see from the questions you answered both during the talk and off line after that our members found it very interesting.
Westerly Owners Association
You are a star!! Thank you for helping me sort out my problem- I have made various phone calls and am waiting to hear if someone can drain the tank, fit the filter and get this sorted for the next service appointment!
I am grateful for you taking the time to source the part – excellent service and all above and beyond your job requirement.
Thank you so much, you are fantastic!
‘Just a quick mail to say that my tank has arrived today.
I would like to say thank you for your most professional service, which in my opinion is few and far between now days I will certainly be recommending your company to my friends now and in the future.
Again, thank you.
M Neale, 28/10/2009, Narrowboat
‘ Thanks a lot for my tank! VERY PLEASED. The old seadogs at my local yard were standing around admiring the workmanship! Thanks also to Victoria, Sharon, Sarah and yourself plus others who were very patient with my questions. I hope the ’boss’ realises what a good team he/she has….. thanks again.’
B Jaffa, 15/09/2009, Moody 30
‘ I just wanted to thank you for a perfectly organised operation. The tanks had arrived at Monaco Marine by the due date, they are, as far as I can see superbly built and they were fitted today without a problem. The sounder is correct for the gauge, already existent. It was, I suppose the Rolls-Royce solution to my problem and priced accordingly, but it is nevertheless unfortunately rare for something nautical to go so smoothly.’
R Crick, 22/10/2009, Trader Signature 445
‘The drawing meausurements tied up well with my own meausurements of the existing tank and gave me confidence in ordering. The tank arrived safely early yesterday morning. Thank you for the efficient and very prompt service.’
R Woodcock, 15/10/2009, Westerly Centaur
‘Just to let you know that the package arrived on Tuesday and I was able to get it from the post office yesterday. I was well packed and arrived in good condition.
Many thanks for your assistance and fast service.’
S McConnell, 15/10/2009, Finland
‘ Just to say thanks very much for my much loved chopping board that I ordered from you at the Boat Show in Southampton recently. I’m often accused of being an impulsive buyer and yes, I did again. However I think its great and I might even put another order in for Christmas presents for ‘friends’ boats. Thanks again for an unusual item!
Teem Surveys, 05/10/2009
‘Just a short note to say many thanks for the chopping board received yesterday. What a lovely surprise, something for nothing! The tank is now fitted and providing excellent service.
T Rowe, 09/09/2009, Moody 336
‘I got your voicemail about the cap for the tank. Thank you so much for sending it out. I was very impressed by the manner of the engineer and the service and this was much more convenient for me though I appreciate it was a nuisance for you. Please let him and anyone else interested in your company that the speedy resolution means I will be dealing with you again. Thanks again.
R Edwards, 20/08/2009, Moulded Narrowboat
‘ I am extremely pleased with both the service and product that your company has provided me.
J Wilkinson, 24/06/2009, Luxemotor Barge
‘I intend to install my new tank this coming Thursday and would like to mention that the Tek-Tanks team have excelled in friendliness and professionalism beyond my expectations! I have already recommended your company to colleagues because to be frank I have not experienced a service like yours for many years! Well done and thanks for everything. Kindest Regards
K Gatfield, 08/06/2009, Princess 480 (2 Cabin version)
‘ From my first telephone conversation to the final delivery of this custom tank, I have nothing but praise for the employees of your company. I was given good design guide information and subsequent consultations were constructive and sensible. The workmanship of the tank itself is exemplary.
I installed the tank this morning and when eventually Gilkicker is launched I will be able to say that this GK29 will be the best one afloat. The installation of a Tek-Tank is a contributing factor.
I wish you all the best in these hard economic times and rest assured I will continue to sing your virtues to all and sunder.’
T Pugh, 19/04/2009, Westerly GK29
‘The pump arrived today in time to fit it before we depart for Holland at the weekend. Many thanks for arranging this – what fantastic service! ‘
D Woolgar, 17/04/2009, Moody 33
‘ Thanks for all your help and excellent service.’
M Tulloch, 03/03/2009, Shetland Black Marlin
‘I received the tank that I ordered and I would like to thank you and the Tek-Tanks team for a nice piece of work and an outstanding service.’
E Staal, 24/10/2008, Dehler GMBH
‘This is just a quick note to thank you for the superb and very efficient service when you recently made the purpose-made tank for our boat’s heater in record time.
The tank arrived as promised, this Monday morning, and it has now been fitted and is in operation already. Thank you again for such good service.’
N Fletcher, 13/08/2008
‘ I’m pleased to say that the tank did its job faultlessly all during our cruise , with no hint of leaks or the ‘smells’ that I had feared. I was grateful for the job you did for me. I’m confident that the tank will perform as before for the foreseeable future.’
J Boyle, 21/12/2007, Moody 425
‘ An excellent, quality job, fitted like a glove.’
Graphics Ad Lib, 15/10/2007, Pascoe 5R7 RIB
‘Thanks very much for being so helpful’
M Miles, 06/09/2007
‘Tank just arrived. Absolutely spot on, splendid service. Thanks very much.
P Gough, 12/06/2007
‘Many thanks for the sender unit, now installed. Your help is very much appreciated.’
B Redding, 22/04/2007
‘I appreciate your attention to my requirements in this small order.’
B Black, 28/02/2007
‘Many thanks for the tank which arrived last Friday, I fitted it on Saturday and am very impressed with the workmanship and quality. Best Wishes.’
J Ross, 07/11/2006
‘ A call to Martin Rye of Tek-Tanks was all that was necessary to once again win maximum support, interest and enthusiasm to find a solution from Tek-Tanks. A custom pair of tanks were not only designed and built to suit a very short window of opportunity the advice on securing and fitting them was willingly given.
So confident of Tek-Tanks ability to come up with the goods, the team manager committed to removing the original tanks from the boat with just days to go before the Cowes race. The new tanks fitted perfectly and when checked after what had been a punishingly rough race were in great shape.
We were very happy indeed with the performance of the boat and the results achieved over the weekend exceeded our expectations by quite a margin. Without the new Tek-Tanks it may well have been a different story.’
Team Sunseeker, 08/09/2006
‘Just a quick note to say thanks ever so much for the shower tray, which arrived safely on Saturday.
We are absolutely thrilled with it, and were particularly impressed with the care you took to package it so that it arrived in tip-top condition. That kind of thoughtfulness is a rare and beautiful thing these days!
Overall I just wanted to thank you and your team for a wonderful service, and for dealing with a quirky request in such a professional and stress free manner. We will no doubt sing your praises to anyone caught admiring our wondrous wet-room. Kind Regards’
C Sleeman, 07/08/2006
‘I have to thank you very much and the directors of your company. I am really enthusiastic of your product and I think your company will have a brilliant future!
I really appreciate your sense of justice, I make you my compliments, you never forgot me, and you always took a lot of care about me, I consider your way of working very professional and I felt very confident in you. I wish you all the best.
G Ricotti, 06/10/2004
It is not very often I write regarding the quality of a goods and service received. Although it is difficult to speak glowingly about something like a holding tank, I am nevertheless delighted with the construction quality and the perfect dimensions that allowed me to drop the tank over the existing bolts. You really could not have done any better.
I wish you and your company all success and more satisfied customers and I look forward to years of service from the tank. Best Regards’
G Ashcroft, 19/02/2006
‘Thanks for the great service, it seems rare these days.’
‘I keep meaning to phone you and thank you for my custom water tank. From the initial enquiry through to final delivery. The service was excellent, as was the quality of the tank. It makes such a change these days.
R Lewington 13/04/2005
‘I would like to take this opportunity to thank you for the way you dealt with this matter. Your level of customer service certainly sets a standard that many aim for but few can achieve.
Once again many thanks and best wishes.’
B Watchorn 25/11/2004
‘ My holding tank has arrived and looks the business, many thanks.’
P Choules 18/06/2004
‘Thank you for delivering our replacement tank to us here in Preveza. We appreciate the effort you have made on our behalf.’
K A Sempers 08/04/2004
‘Just a quick note to thank you and your colleagues for providing a rapid and cost effective modification to the water tank on Sapphira.
Clearly, you could either have sold me a standard tank or manufactured a new tank to the old design. In either case I would have to modify the current tank locations or wait an extended period for the new item.
I also managed to save time and money by placing work with Tek-Tanks Limited which at any time of the year is useful.
Thanks again for your efforts.’
N Howard 18/03/2004
’Many many thanks for sending me the Brass Hose tails for the new tank. These have now been fitted and I am delighted with the result.
I am returning the plastic hosetails as agreed and would like to thank you and Martin for the excellent service you have provided recently.’
J Pettet 02/037/2003
‘Just a short note to say thanks to all involved at Tek-Tanks for the excellent service and first class packaging /prompt delivery of goods.’
The finish quality of the bespoke waste tank is superb and it seems a shame that it is hidden in its position on my boat and no one will see it. Many thanks again.’
A M Harvey 08/08/2002
‘Thank you for your help in making a tank for me, it really is an excellent product and it fitted perfectly.’
R Parish 19/02/1998
‘ I purchased a fresh water tank from you earlier this year and was very pleased, it fitted the space like a glove. Thank you.’
‘Many thanks for the tank which arrived last Friday, I fitted it on Saturday and am very impressed
‘Many thanks for all your efforts on our behalf. You helped get us out of a difficult situation. Its nice to know there are still companies who give excellent service.’
‘ I purchased a fresh water tank from you earlier this year and was very pleased with the product – it fitted like a glove.’
S Walker – Berwickshire
“Yesterday (Thursday) mid-afternoon I ‘phoned Tek-Tanks, at Alton in Hampshire and ordered a new fuel tank for my boat, specifying pipe connection sizes, etc. Spoke to a charming lady who took my order and called one of their technical people to the phone to answer a problem for me.
Today (Friday) there was a ring at the front door at 11:30. The tank with the specified fittings had arrived here in Falmouth! This is under 20 hours from ordering!
What a great firm to deal with.”
Mr B Tyler – Falmouth
“Just a quick note to thank you very much all your help in locating and shipping the item I urgently require – it really is appreciated. I look forward to receiving the calorifier tomorrow (although perhaps slightly less to fitting it!).
I must admit to being somewhat “bowled over” by the friendly, fast and efficient service you provide. Many individuals and organisations claim to deliver a first class service but the reality often falls short of the promise; In your case you claim to deliver a good service on your website and actually exceed customer expectations in terms of delivery.
Yours will be the first company I shall contact (or suggest to friends and colleagues) for any items in your product range in the future.
Again many thanks from a very happy customer in the South of France”
“Thank you for sending through the Fuel Gauge – the final part of my order. I have to say that I am exceptionally pleased with the Tanks themselves, they are currently standing in my front room like some sort of Art Gallery exhibition. Almost too good to install in the boat!”
“A quick word of thanks for the superlative service we received last week – loved the attitude and diligence of your staff and willingness to ensure satisfaction. Tank is fine, though the sender isn’t working, which I’m sure is an electrical fault on my side. Otherwise all good.
The only caveat of course is that we haven’t been out in a blow to test the seals, but I’m sure they’ll behave.
If only the rest of the marine industry had your attitude to service (especially a certain engine maintenance outfit in Port Solent!!), the leisure industry would be better for it.”
“This is just a quick note to thank you and Matt for the superb and very efficient service when you recently made the purpose-made tank for our boat’s heater in record time.
The tank arrived, as promised, this Monday morning and it has now been fitted and is in operation already.
Thank you again for such good service”.
“Just a note to express my thanks for the efficient and friendly service I received when purchasing a series C Modular tank the other week.”
“Just a short note to say that my new tanks arrived safely and on time as you advised. I am really pleased with them and they were fitted into my boat over the weekend.
The tanks were a perfect fit and I only had to change the length of one pipe to reconnect everything. My thanks for your team’s help and advice, which was really helpful
Many thanks for the service,”
“You’ll be delighted to hear (as if you didn’t know) that my new Holding Tank arrived this morning. As expected, the quality of the tank and its fabrication is wonderful and instantly wipes away any concerns about the cost. This is the third Tek-Tank I will have installed into my boat (the previous two were for Diesel)….”
I must add that the quality of the build was beyond what I had expected and when shown to leading experts they came away amazed at Tek Group’s capabilities.’
I found the staff at the Tek Group kept me informed and also ensured that I was informed at all stages.’