Delivery Information

Tek-Tanks use the best value couriers available, and we endeavour to get your products to you as quickly and as cost effectively as possible. Please find our current list of prices below. 

Please note these are approximate and the actual delivery charge is automatically added to your order at the point of checkout. 

Region 0-2kg 3-20kg 20kg+
UK Mainland £5.50 £17.50 Please Call
NI & Scottish Highlands & Islands (2 day service) £15.00 £35.00 Please Call
Channel Island (2 day service) £15.00 £35.00 Please Call
In Store Collection Free Free Free

All deliveries will require a signature, and the delivery could take place any time between 8am and 6pm depending on the courier used. If you are liable to be out, please provide an alternative delivery address in the comments box before submitting your order.

Please be aware that items under 2Kg in weight may fall under a higher delivery charge, for example the Royal Mail says; The combined length + width + depth must be no more than 90cm with no single side longer than 60cm

Standard Delivery

Orders received before 2pm Monday to Thursday will be despatched the same day provided we have your items in stock. Items ordered after 1pm Friday and over a weekend will be despatched Monday. Items despatched on Friday are for delivery the following week. Items ordered over a Bank Holiday will be despatched the next working day.

  • Delivered within 3-4 working days
  • Tracked Courier
  • Signature Required

Next Day Delivery

Orders received before 2pm Monday to Thursday will be despatched the same day provided we have your items in stock. Items ordered after 1pm Friday and over a weekend will be despatched Monday. Items despatched on Friday are for delivery the following week. Items ordered over a Bank Holiday will be despatched the next working day.

  • Delivered next day between 8.am & 6pm
  • Tracked Courier
  • Signature Required

Factory Collection

Collections can be arranged from our factory in Upper Froyle for free – simply select “Collection” at checkout. We will notify you should a product be out of stock / when your goods are ready to collect.

Courier Deliveries

The majority of our parcels will be sent via a courier Please be aware that they advertise their delivery times as anywhere between 8am – 6pm Monday to Friday. We are not able to dictate to them a time slot and in all cases a signature will be required.

Europe and Rest of World

For orders to mainland Europe and Rest of World, the cost for carriage is calculated on order package weight and final destination. Please contact us for a quote or request confirmation of carriage charges in your Order Comments Box.

Please be advised that if your order is sent via courier outside of the EU you may need to pay for import/custom taxes after the order has been delivered to you. This is standard procedure by the courier to ensure that your order is delivered to you as soon as possible and not delayed in customs. These charges are solely dependent on your local customs office and the courier, we have no control over these charges. We would kindly suggest contacting your local customs office for more information and advice.

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

Shipping Toilets Overseas

Please note we are unable to ship toilets overseas due to the high number of units broken in transit, and the CAA rules on limited quantity goods air shipping.

General Shipping Terms

Unfortunately, we are not able to ship to a PO Box numbers or hotel addresses.

All deliveries from our courier require a signature and parcels are unable to be left at an address without one unless instructed otherwise.